Curriculum

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====== SSA ======

[[American Expat Retiree Financials | contents]]

Social Security Administration (SSA)
====Login====

The SSA website is branded **mySocialSecurity**.

[[http://ssa.gov | ssa.gov]]\\

Up until 2025 you could login with username and password.

Starting in 2025, SSA has outsourced its login security to two 3rd party firms:
  * [[login.gov]] for US residents
  * [[ID.me]] for foreign residents

Go to http://ssa.gov and it sends you to http://id.me for login and authentication. 

My login in January 2025 using Firefox failed.  Firefox hung and had to be restarted.
The Brave browser worked OK.

In general I find the SSA website very slow, but functional.

===website hours of operation===
Note: you cannot login at night or weekends.
^ days    ^ EST                ^ ICT Indochina  ^
| Mon-Fri | 5:00am - 1:00am    | 17:00 - 13:00  |
| Sat     | 5:00am - 11:00pm   | 17:00 - 11:00  |
| Sun     | 8:00am - 11:30pm   | 20:00 - 11:30  | 

Holidays same as day 

==== Contact ====

=== Main Office ===

Social Security Administration\\
Office of Public Inquiries and Communications Support\\
1100 West High Rise\\
6401 Security Blvd.\\
Baltimore, MD 21235\\
1-800-772-1213\\
M-F 8a-7p EST or 8p-7a ICT\\
M-F 7a-6p EDT or 7p-6a ICT

=== Local Social Security Office for Topeka ===

600 SW COMMERCE PL\\
TOPEKA, KS 66615\\
Phone: 1-888-327-1271\\
TTY: 1-800-325-0778\\
Fax: 1-833-950-2328\\
Hours: M-F 9-4

=== Office of Earnings & International Operations ===

Social Security Administration\\
Office of Earnings and International Operations\\
P.O. Box 17775\\
Baltimore, MD 21235-7775\\
USA

Lists of international FBU’s. Thailand is handled from the Manila embassy.\\
https://www.ssa.gov/foreign/foreign.htm

=== Manilla ===

Federal Benefits Unit\\
United States Embassy\\
1201 Roxas Boulevard\\
Ermita, Manila 0930\\
Philippines\\
Phone: 632-5301-6200 Tu,Th 8-11 (PHST is 1 hour ahead of ICT)\\
In-person meeting: M,F 8-11:30 PHST, appointment required\\
Fax: 632-8708-9714 or 632-8708-9723 hours for fax machine?\\
Email: <FBU.Manila@ssa.gov> - allow 10 to 15 days for reply\\
https://ph.usembassy.gov/contact/