Social Security Administration (SSA)
The SSA website is branded mySocialSecurity.
Up until 2025 you could login with username and password.
Starting in 2025, SSA has outsourced its login security to two 3rd party firms:
Go to http://ssa.gov and it sends you to http://id.me for login and authentication.
My login in January 2025 using Firefox failed. Firefox hung and had to be restarted. The Brave browser worked OK.
In general I find the SSA website very slow, but functional.
Note: you cannot login at night or weekends.
| days | EST | ICT Indochina |
|---|---|---|
| Mon-Fri | 5:00am - 1:00am | 17:00 - 13:00 |
| Sat | 5:00am - 11:00pm | 17:00 - 11:00 |
| Sun | 8:00am - 11:30pm | 20:00 - 11:30 |
Holidays same as day
Social Security Administration
Office of Public Inquiries and Communications Support
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235
1-800-772-1213
M-F 8a-7p EST or 8p-7a ICT
M-F 7a-6p EDT or 7p-6a ICT
600 SW COMMERCE PL
TOPEKA, KS 66615
Phone: 1-888-327-1271
TTY: 1-800-325-0778
Fax: 1-833-950-2328
Hours: M-F 9-4
Social Security Administration
Office of Earnings and International Operations
P.O. Box 17775
Baltimore, MD 21235-7775
USA
Lists of international FBU’s. Thailand is handled from the Manila embassy.
https://www.ssa.gov/foreign/foreign.htm
Federal Benefits Unit
United States Embassy
1201 Roxas Boulevard
Ermita, Manila 0930
Philippines
Phone: 632-5301-6200 Tu,Th 8-11 (PHST is 1 hour ahead of ICT)
In-person meeting: M,F 8-11:30 PHST, appointment required
Fax: 632-8708-9714 or 632-8708-9723 hours for fax machine?
Email: FBU.Manila@ssa.gov - allow 10 to 15 days for reply
https://ph.usembassy.gov/contact/